I am a veteran writer and producer who excels at cross-cultural communication, critical research and the synthesis of complex information. I have applied these skills as a communications and policy advisor for a NATO program, as a communications consultant for an international non-profit, and as a reporter and contributor at Condé Nast, AOL and the Sacramento Bee. I’m now the editorial director for a leading healthcare technology company that processed more than 23 billion healthcare transactions across our nationwide network in 2023. In this role, I oversee content development and editorial strategy—grounded in journalistic methods—to increase the company’s reputation and market penetration. With life and work experience in Europe and Asia, I thrive in culturally diverse environments. Special superpower: making C-Suite executives feel like superstars in front of a TV camera.
Education
School of Advanced International Studies
Master of International
Public Policy
May 2023
University of California, Berkeley
Master of Journalism
Bard College
Bachelor of Arts
Experience
SURESCRIPTS
Editorial Director | Arlington, VA | 11/01/2017 – present (full time, +50 hrs/week)
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Leads storytelling at national healthcare technology company with focus on editorial strategy for our award-winning blog, “Intelligence in Action,” and award-winning podcast series, “There’s a Better Way”
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Works cross-departmentally to develop stories and scale audience-centric content across multiple digital channels, to include website, videos, editorial blog, podcast, webinars, social media, newsletters, videos and email
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Oversees the execution and evaluation of multiple enterprise-wide campaigns, leveraging journalistic methods and data-driven insights to develop and refine them
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Surfaces and develops opportunities for executive thought leadership; partners with C-suite to align on communication tactics and priorities
CSRA, Inc.
Technical Writer and Editor | Alexandria, VA | 11/22/ 2016 – 10/31/ 2017 (full time, 40hrs/week)
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Wrote and edited technical documentation used by the U.S. Coast Guard in daily global operations
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Developed and implemented stringent writing, editing and quality standards that improved products and met client requirements
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Used project management tools to streamline operations, developing SharePoint site to manage workflow
IDC
Communications Consultant | Washington D.C. | 03/15/ 2016 – 10/07/ 2016 (part time, 30 hrs/week)
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Advised executives and staff on communications strategy related to human rights in the Middle East, increasing organizational reach and audience engagement
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Established relationships with reporters, producing press releases and ensuring distribution across network. Monitored media coverage and created a list of 300 media contacts within 3 months
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Coached executives on strategic messaging, talking points and speeches
ALION SCIENCE AND TECHNOLOGY/Secretary of the Air Force/AQ
Special Assistant to the Chairman, Board of Directors, NATO Airborne Early Warning & Control Programme Management Organisation | Arlington, VA & Brussels, Belgium | 05/10/2010 – 12/31/2015 (full time, +40hrs/week)
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Served as policy and communications advisor to chairman, an elected leader of the board of directors that oversees NATO’s airborne surveillance fleet; fleet conducted operations in Afghanistan, Romania and Poland
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Drafted and reviewed policy memos, white papers, and MOUs on behalf of chairman, negotiating and liaising with 16 NAPMO member nations, NATO officials, European ministries and the Department of Defense (DoD)
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Analyzed NATO agency reform papers and memos and advised chairman on impact to program, U.S. equities and U.S. foreign policy Drafted speeches and briefings; prepared chairman to brief the North Atlantic Council and NATO Secretary General, and for diplomatic engagements at the U.S. Mission to NATO and European capitals, including Bucharest, Prague and Rome
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Engaged regularly in multilateral and multi-stakeholder cooperation and diplomacy among 16 NAPMO member nations, building consensus on policy, legal and budgetary issues, such as a $6 billion fleet upgrade agreement
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Represented NAPMO program at DoD, U.S. Mission and NATO HQ meetings; received international
PRINT AND BROADCAST JOURNALIST
New York, California, Tokyo, Virginia | 2001 –2009
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Award-winning staff reporter and producer for the Sacramento Bee, the Yomiuri Shimbun (Tokyo), the Free Lance-Star, AOL and PBS/Channel Thirteen. Contributor to the Los Angeles Times and San Francisco Chronicle
Skills & Expertise
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AP Style
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Audience Development
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Benchmarking & Key Performance Indicators
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Broadcast & Print Journalism
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Content Management Platforms (Aha, Confluence)
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Content Marketing & Communications Planning
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Customer Communications
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Digital Strategy
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French (conversational)
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International Ceremonies, Forums & Events
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Italian (conversational)
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Media Training & Talking Points
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Multi-media & Social Media Planning
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Project Management & Coordination
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Scripts, Speeches, Memos
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Stakeholder Engagement & Negotiation
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Strategic Communications
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Thought Leadership
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Video & Podcast Direction & Production
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Writing & Editing
Awards & honors
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SAIS Korea Global Working Paper Series Finalist, 2023
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Presidential Management Fellow Finalist, 2023
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MARCOM Award, Audio/Video, “There’s a Better Way,” 2022 and 2023
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Society of Professional Journalists James Madison Freedom of Information Award, 2010
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Panelist, The Military and the Media, Defense Information School, Ft. Meade, Maryland, 2006
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Fellow, Knight Center for Specialized Reporting: The U.S. Military, at Home and at War, 2006
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Goldman Award for Excellence in International Reporting, 2004 and 2005
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Independent Spirt Award, “Hiding and Seeking: Faith and Tolerance After the Holocaust,” 2004
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New York Emmy for Cultural Programming, “A Yiddish World Remembered,” 2002